Personal Data Protection Policy

1. Introduction

The purpose of this Personal Data Protection Policy (hereinafter referred to as the “Policy”) is to inform our customers and users of our website about how we collect, use and protect their personal data in accordance with the General Data Protection Regulation (GDPR) and current French legislation.

2. Data Processor

The person responsible for processing personal data is Yolaine LUCAS, located in Villeurbanne, 69100, France.

3. Personal data collected

We collect the following personal data when you use our website :

Identification information (surname, first name, address, e-mail address, telephone number, etc.)
– Payment information (credit card number, bank details, etc.)
– Order information (products purchased, purchase history, etc.)
– Connection information (IP address, browsing data, etc.)
– Other information that you provide voluntarily (comments, ratings, etc.)

4. Purposes of Data Processing

We use your personal data for the following purposes:

– Processing orders and delivering products
– Managing your customer account
– Answering your questions and support requests
– Personalising your experience on our website
– Sending newsletters and promotional offers (with your consent)
– Complying with legal and regulatory obligations

5. Legal basis for data processing

The processing of your personal data is based on the following legal grounds:

– Performance of a contract (for example, to process your orders)
– Compliance with legal obligations (for example, keeping accounting records)
– Consent (where required to send marketing communications)
– Legitimate interests (for example, to improve our services)

6. Sharing of Personal Data

We do not share your personal data with third parties except in the following cases:

– With our service providers to process orders and deliver products
– With public authorities where required by law
– With your explicit consent

7. Data security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction or alteration.

8. Your rights

You have the following rights with regard to your personal data:

– Right of access
– Right of rectification
– Right to erasure (right to be forgotten)
– Right to limit processing
– Right to data portability
– Right to object

You can exercise these rights by contacting us at serviceclient@eng.atelierypsilon.com

9. Changes to the Data Protection Policy

We reserve the right to update this Data Protection Policy at any time. Any changes will be posted on our website.

10. Contact

If you have any questions or concerns about our Data Protection Policy, you can contact us at serviceclient@eng.atelierypsilon.com.

Last updated : 27/11/2023